Courtyard San Francisco Downtown

Great room, good bed, nice staff, valet parking very professional. A big plus for letting us check in early!

It was not possible to place an extra bed in the room for our youngest daughter. This is not the first hotel in California where it happened - I would recommend families not to count on this service (even that Booked.net offers it).

Good location 15mins walking distance from Union Square. Spacious rooms.

Breakfast was not included in the price, the extra charge was $22 per person. Parking in the hotel was not free. It costed $60 per day. The already expensive room became even more expensive.

Everyone in the front desk was amazing and very helpful...thank you!!

Excellent location, friendly and helpful staff, bar, fresh, a great experience, family room worked well for us.

Pillows but everything else really good.

Great location, easy access to transportation,great proximity to shopping area..overall great location and clean facility.

Front desk staff not that friendly, parking/valet attendant very friendly. Restraurant/ bar staff professional and friendly as well.

The night time view was amazing! In door pool was great. PAC Bell was within walking distance. We ubered the rest of the time.

Hotel parking cost was way to much! No bell hop! A gentlemen who took our car helped us put our luggage on the cart while we checked in, when I turned around there was the cart unattended no bell hop to be found. When we came down stairs later, same thing happened to another guest they were pushing their cart into the elevator. For the amount of money this hotel charged I would expect a bell hop!

The bed was comfortable and the view was nice.

The foot of the bed was perpendicular to the TV, meaning I had to watch TV by turning my head if I was laying down in bed. That's the first time I've ever experienced that, even thinking of way cheaper places like motels...

Breakfast was excellent everyday.

Had just a little difficulty getting bill corrected.

Close to the ballpark.

Front area for driving up to the hotel. Crowded and small. Don't think it is too safe for employees that are parking the cars.

Location was good, Wifi worked well.

Check In it was poor communication around our need of an extra bed in the room. Standard room, limited space in the bathroom, with bad lightning. Better cleaned pool.

Very clean, very freindly, close to old town.

Limited food offering but only a short walk to a wide rage of outlets etc

Bed was great!

Overall we had a good experience.

Breakfast needs to be improved.

Bed was really comfortable. The in-room spa was fabulous!

Great location. Lovely stay, just not quite everything we expected.

Were told at booking for a family of 5, that we could use a rollaway bed in addition to the pullout couch to accommodate everyone - after check-in there was no way the extra bed would fit in the room. Used the term "city view" a little liberally, actually our 11th floor view was the top of the adjacent building.